Terms of service
Terms of Service
OVERVIEW
Welcome to Valyx Labs! The terms “we”, “us” and “our” refer to Valyx. Valyx operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Valyx is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing any products or services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have the rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products and services as accurately as possible in our online store. However, product colors and appearance may vary depending on the device and display settings you use.
We do not guarantee that the appearance or quality of any product or service will exactly match the images displayed in our store or meet your expectations.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue products at any time and may limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Valyx reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and successfully process payment.
Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted.
If we need to cancel or modify an order, we will attempt to notify you using the email, billing address, or phone number provided at checkout.
Purchases are subject to return or exchange according to our Refund Policy [LINK].
You represent that purchases are for personal or household use and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, promotions, and discounts may change without notice. The price charged will be the price in effect at the time the order is placed, as shown in your order confirmation email.
Unless otherwise stated, listed prices do not include taxes, shipping, handling, customs duties, or import charges.
You agree to provide current, complete, and accurate payment and account information for all purchases. You also agree to promptly update your account information as needed so we can complete your transactions and contact you.
You represent that:
- Your payment information is accurate.
- You are authorized to use the payment method provided.
- Charges will be honored by your payment provider.
- You will pay all charges including shipping and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates and are not guaranteed.
We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control. Once the order is transferred to the shipping carrier, the risk of loss passes to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Services—including trademarks, logos, text, graphics, images, videos, and product reviews—is the property of Valyx, its licensors, or affiliates and is protected by intellectual property laws.
You may only use the Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, publish, or exploit any content without our written permission.
All rights not expressly granted are reserved by Valyx.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties or guarantees. Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or services. We are not responsible for examining or evaluating their content or accuracy.
Accessing third-party sites is done at your own risk. Any complaints or concerns regarding third-party products or services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Valyx is powered by Shopify, which enables us to provide the Services. However, all purchases are made directly with Valyx.
By using the Services, you acknowledge that Shopify is not responsible for transactions between you and Valyx and release Shopify from any related claims.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK]. Because our store is hosted by Shopify, Shopify may also collect and process certain information in order to operate and improve the Services.
SECTION 11 - FEEDBACK
If you submit suggestions, feedback, reviews, or other content (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, and publish that content for business purposes.
You confirm that you have the rights to submit such feedback and that it does not violate the rights of any third party.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be errors or inaccuracies in product descriptions, pricing, promotions, or availability.
We reserve the right to correct errors, update information, or cancel orders if information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful or harmful purpose, including but not limited to:
- Violating laws or regulations
- Infringing intellectual property rights
- Harassing or harming others
- Uploading malicious software or viruses
- Spamming, phishing, or collecting personal information without consent
Violation of these rules may result in termination of access to the Services.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time without notice if you violate these Terms.
Certain provisions—including intellectual property, limitation of liability, and indemnification—will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Valyx and its affiliates will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Services or products purchased through them.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Valyx, Shopify, and their affiliates from any claims or damages resulting from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Valyx regarding your use of the Services.
Failure to enforce any provision does not constitute a waiver of that provision.
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Valyx is headquartered.
SECTION 22 - HEADINGS
Section headings are included for convenience only and do not affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page, and continued use of the Services constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to: